Terms of Service

These Terms of Service govern your use of ConvertMesh, our 3D file conversion service. By using our service, you agree to these terms.

Acceptance of Terms

By accessing or using ConvertMesh, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our service.

Description of Service

ConvertMesh provides online 3D file conversion services, allowing users to convert between various 3D file formats including:

• STL (Stereolithography)
• OBJ (Wavefront OBJ)
• PLY (Polygon File Format)
• 3MF (3D Manufacturing Format)
• STEP (Standard for Exchange of Product Data)
• GLTF/GLB (Graphics Language Transmission Format)

Acceptable Use Policy

Permitted Uses

You may use our service for legitimate purposes including:

• Converting your own 3D models and designs
• Processing files you have legal rights to modify
• Educational and research purposes
• Commercial use in accordance with these terms

Prohibited Uses

You may not use our service to:

• Process files containing malware, viruses, or malicious code
• Convert files you do not have legal rights to modify or distribute
• Circumvent intellectual property protections or licenses
• Overload our servers with automated requests beyond API rate limits
• Attempt to reverse engineer or compromise our service
• Use the service for illegal activities or purposes

User Responsibilities

As a user of ConvertMesh, you are responsible for:

• Ensuring you have rights to all files you upload
• Complying with applicable laws and regulations
• Respecting intellectual property rights of others
• Using the service in a manner that does not harm our infrastructure
• Keeping your API keys secure (for Pro users)

File Processing and Data

File Handling

When you upload files to our service:

• Files are processed automatically without human review
• Files are temporarily stored for processing and automatically deleted within 24 hours
• We do not claim ownership of your uploaded files
• You retain all rights to your original files and converted outputs

Data Privacy

Your use of our service is governed by our Privacy Policy, which details how we handle your data and files.

Service Plans and Billing

Free Plan

Our free plan includes:

• File size limit: 20MB per file
• Batch processing: Up to 3 files at once
• Rate limit: 30 requests per minute
• Standard processing priority

Pro Plan

Pro subscriptions include enhanced limits and features. Billing terms and cancellation policies are provided at the time of purchase.

Service Availability

While we strive for high availability, we do not guarantee uninterrupted service. We may perform maintenance, updates, or suspend service temporarily. We are not liable for any downtime or service interruptions.

Intellectual Property

ConvertMesh and its underlying technology are our intellectual property. You may not copy, modify, distribute, or reverse engineer our service. However, you retain all rights to your uploaded files and converted outputs.

Disclaimers and Limitations

Service "As Is"

ConvertMesh is provided "as is" without warranties of any kind. We do not guarantee that:

• All file conversions will be successful
• Converted files will be identical in quality to originals
• The service will meet your specific requirements
• The service will be error-free or uninterrupted

Limitation of Liability

To the maximum extent permitted by law, we are not liable for any indirect, incidental, special, or consequential damages arising from your use of our service.

Termination

We may suspend or terminate your access to our service at any time for violation of these terms or other reasonable cause. You may stop using our service at any time.

Changes to Terms

We may update these Terms of Service periodically. Changes will be posted on this page with an updated date. Continued use of our service after changes constitutes acceptance of the updated terms.

Contact Information

If you have questions about these Terms of Service, please contact us:

Governing Law

These terms are governed by the laws of the jurisdiction where our service operates. Any disputes will be resolved in the appropriate courts of that jurisdiction.